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Home Frequently Asked Questions How long will it take to confirm my booking?

Three Ways to Find Answers

1. Search Customer Support to find answers to your questions.

2. Call Customer Support at +84-976-232-322

We are available 24 hours a day, 7 days a week.

3. Send us an email with any non-urgent questions.

We respond to inquiries within 24 hours.

How long will it take to confirm my booking?

Below is the usual response time taken to confirm a reservation:
• 1-2 hours for requests during our office hours.
• 12 hours for requests outside of our office hours.
• up to 16 hours for requests on weekends.
In case you do not receive any response from us within the above time frame, please contact us immediately at: booking@vietnam-hotels.net.